Help
How do I cancel?
We have plenty of non recurring membership plans but when you have to go...
CCBILL and EPOCH handle all matters concerned with billing and membership, to cancel or for other login problems contact
For CCBill:
https://support.ccbill.com/
E-Mail Support: support@ccbill.com (don't send credit card details via e-mail)
Telephone Support (24 hours, 7 days a week): +1 (480) 449 7751 - "press 1"
For Epoch:
https://epoch.com/billingsupport
If you have problems with billings and subscriptions for Epoch please go to Billing Support
How do I watch the videos?
You need a movie viewer on your computer. You can choose between:
- Windows Media Player ( download here)
- Windows PC: [right-click the link] => [choose "Save File As"]
Mac: [click while holding down the control button] => [coose "Download Link to Disk"]
- [choose the destination on your hard-drive] => [click "Save"]
- [open the video file with the appropriate movie player]
Video playing problems
Playing video on a computer takes a lot of resources, if you have problems check that..
The file has completly downloaded. The file on your computer is the same size as the file on our site
Try playing the small low resolution videos (a striptease ) if this plays well try the larger files.
To troubleshoot your computer try Microsoft's help pages
If you have any other queries with this website please contact
cherry@cinemaerotique.com |